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Have you used the services of any of the providers listed?  Were they good, what could they do better?  Heating Breakdown Cover are pleased to announce a new feature enabling users to post comments and reviews on the providers listed. We hope you find the feature useful and look forward to your feedback.  Comments are uploaded immediately although we reserve the right to moderate postings.

 
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The cost of repairing a boiler breakdown could really add up. And you’ll be left with a cold home and no hot water. Take away the  worry with HomeCare or HomeCare Flexi. Both can help take the unexpected expense out of looking after the essential parts of your home. HomeCare is a comprehensive boiler maintenance package that will cover you against the high costs of boiler repair and servicing. For a set fee per month you can have peace of mind that you won’t have to pay over the odds for boiler parts & spares if something goes wrong.

 With British Gas maintenance and breakdown products you can be prepared for the unexpected, from hot water or central heating emergencies to planning for future breakdowns. HomeCare from British Gas is available to everyone - not just British Gas customers.

For example, HomeCare Flexi 100 takes care of your boiler and controls:

  • Annual Service
  • Over 5,500 highly qualified and CORGI registered engineers
  • 24/7 manned customer helpline, unlimited call outs
  • Each completed repair for a fixed fee of £50† – so you won’t have to pay extra for parts and labour

What they say:

"Our HomeCare range helps take away worry and unexpected expense of problems with your home essentials. With unlimited call outs, plus parts and labour for your boiler and controls, central heating system, plumbing, drains and home electrics you just choose the level of care that’s right for you. All include a 24-hour, 365 day manned customer helpline and access to over 5,500 highly qualified and CORGI registered engineers, plus yearly Maintenance Inspections. HomeCare prices from £13 a month." Find out more

HomeCare from British Gas can look after almost everything you rely on in your home. It's available to everyone - not just British Gas customers - offering four different levels of care.

HomeCare 100

Looks after your boiler and controls for £13 a month

HomeCare 200

Looks after your whole central heating system including your boiler, radiators, controls and hot water for £17 a month

HomeCare 300

Looks after your whole central heating system  and your plumbing and drains for £22 a month

HomeCare 400

Looks after your whole central heating system, plumbing and drains and electrics, all for £26 a month

 

 

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mrs tierney  - comment on british gas cover   |2009-05-07 12:58:17
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i received my new quote for
british gas cover to be renewed this june. it quoted £35.35
per month.
when checking ther internet it states cover for the same
type of agreement for £26. per month. when checking with British Gas
apparently this quote of £26. is for new customers only.  not clear
on the internet. this is also despite the fact I have had cover with
British Gas for 12 years and in the last two years have only
required my annual boiler check. not exactly straining their
resources. despite this there is no allowance made for customer loyalty.
not a very impressive service to retain customers not attract new
customers.
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0 0
Unhappy Customer  - Service! What Service   |2009-02-23 20:06:12
British Gas Homecare Service 200. I have had this cover for some years
and recently the service has gone down hill fast. In the past I was used to
being told...we shall be with you later today. Last night I was told when I
noticed my heating wasn't working....We can book you in for Tuesday..two days
later!!!! Today the water heating has cut out too. No heating/no hot water. I am
told, sorry that is the only service time available!!! You pay nearly £200 a
year for that! To freeze in winter. I was also recommended to buy the new
condensed boiler I have - which was installed last year, as it would prove more
reliable. 7 months later I experience this problem! My old boiler serviced me
well...This one spending £3,000 cuts out after 7 months! British Gas - service?
What service? No service. Just frustration, and a waste of money.
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0 0
John Crippen  - Mr   |2009-01-28 16:30:22
Under contract with Cover Heat (DO NOT USE ) who did not respond when
my boiler stopped working at the end of 2008. Freezing cold for 2 days so
'phoned British Gas who came out on New Years Day & fixed the problem -
EXCELLENT RESPONSE & SERVICE!
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0 0
Mark Johnstone  - Leave them well alone!   |2008-10-29 17:27:51
I have just left British Gas as they failed to spot a very dangerous
problem with my boiler - it was deemed 'immediately at risk'. This defect went
unnoticed during 2 visits over a 2 month period and none of the people at
British Gas seemed bothered in the slightest, very infuriating!! This error
meant that my wife & I lived in a house with a boiler deemed to be so at risk it
was disconnected for 2 months. I can sum up British Gas in one word -
incompetent.
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1 0

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